Our Team
KATE CONNOLLY, MSN, RN, CNL
CEO & ADMINISTRATOR
An experienced CEO, Administrator, and Registered Nurse (RN) specializing in CMS guidelines, staff management, compliance, and KPI utilization and implementation. Ms. Connolly is a former Emergency Department (ED) Trauma Team Lead RN, a US Army soldier, and an Air Traffic Controller with the Federal Aviation Administration (FAA).
Ms. Connolly has an extensive background in business leadership and management, healthcare, and entrepreneurship.
Ms. Connolly is a University of Mississippi graduate with a bachelor’s degree in Nursing (BSN) and holds a master’s degree (MSN) in Clinical Nurse Leadership from the University of South Alabama. Ms. Connolly has over 10 years of nursing experience working in Emergency Room Trauma Nursing and healthcare leadership.
Ms. Connolly is a former US Army soldier with 8 years of active duty service as an Air Traffic Controller/ Controller in Charge. She was honorably discharged in 2007 and went on to work for the FAA, as well as work as a military contractor for KRB in the Republic of Kuwait, before starting her healthcare career.
Ms. Connolly lives with her family in El Paso, Texas.
Maria Theresa Earnest BSN, RN MBA- HCM
DIRECTOR OF NURSING/ CLINICAL MANAGER
Maria Theresa Earnest is a dedicated and accomplished healthcare professional, currently serving as the Director of Nursing/ Clinical Manager at Matrix Home Care Services in New Mexico. With a passion for delivering high-quality patient care and a commitment to excellence, Ms. Ernest has established herself as a respected leader in the field of Nursing.
Ms. Ernest brings a wealth of experience to her role, having worked tirelessly in various healthcare settings to improve patient outcomes and promote the well-being of those under her care. Her strong background in nursing education, clinical practice, and leadership has equipped her with the skills necessary to effectively manage and guide her nursing team.
Known for her compassionate and patient-centered approach, Ms. Ernest is deeply invested in ensuring that each individual receives the personalized attention and support they need to achieve optimal health. Her expertise extends beyond medical knowledge, encompassing a holistic understanding of the physical, emotional, and psychological aspects of patient care.
Mitchell Ferguson, COO
VICE PRESIDENT & ALTERNATE ADMINISTRATOR
Mitchell Ferguson is a leader and entrepreneur who is active in both the business and philanthropic communities. Mr. Ferguson has owned and operated a healthcare and life science recruiting practice since 2002 and in 2014 added data protection, privacy, and national security to his business lines. Mr. Ferguson takes a partnership approach with his clients and focuses on solving the business problems at hand when sourcing and placing talent. He has placed corporate CFO’s, Hospital CEO’s, Director of Research and Development, and literally all line and staff levels with hospitals and pharmaceutical manufactures.
Mr. Ferguson is a 22-year Air Force veteran. He was a recognized expert and leader in two career fields spending his first 14 years in intelligence with key operational and leadership assignments at unit and Headquarters level; his last eight years of duty were in the Department of the Judge Advocate General as a paralegal and law office manager/superintendent with assignments at both the Wing and Number Air Force level.
Community matters and in 2011 Mr. Ferguson was a founding Officer and Director of the Board of Fisher House Wisconsin. He continues to serve on the Board Governance and Development Committee and leads the compliance efforts. Additionally, Mr. Ferguson has and continues to support the community through committee leadership positions with the American Lung Association and the American Heart Association helping all three organizations to raise more than 10 million dollars to support their missions in the last decade. Mitch is married to Linda Newberry-Ferguson and they have four grown children they raised together and seven grandchildren.
Linda Moralez
OFFICE MANAGER, HR DIRECTOR, & ALTERNATE ADMINISTRATOR
Linda Moralez is a seasoned professional serving as the Office Manager and Alternate Administrator for Matrix Home Care Services in New Mexico. With a wealth of experience in healthcare administration and a passion for ensuring operational excellence, Ms. Moralez plays a critical role in overseeing the administrative functions that underpin the organization's commitment to providing top-notch in-home care.
Ms. Moralez's comprehensive knowledge of healthcare regulations and her adeptness in managing complex administrative tasks make her an invaluable asset to the Matrix Home Care Services of New Mexico team. Her role as Alternate Administrator reflects her ability to step into leadership positions when needed, demonstrating her dedication to maintaining the highest standards of care.
With a keen eye for detail and exceptional organizational skills, Ms. Moralez ensures that administrative processes run seamlessly. Her proactive approach to problem-solving and her commitment to streamlining operations contribute to the overall efficiency and effectiveness of Matrix Home Care Services of New Mexico.
As the Office Manager, Ms. Moralez is often at the forefront of communication with patients, families, and staff. Her professional and approachable demeanor fosters an environment of trust and open communication, aligning with the organization's emphasis on compassionate care.
Ms. Moralez exemplifies the dedication and professionalism that define Matrix Home Care Services of New Mexico. Her contributions play a pivotal role in supporting the organization's mission to deliver exceptional and personalized care to the New Mexico community, making a positive impact on the lives of patients and their families.
Sandy Glover
ADMINISTRATIVE ASSISTANT
Sandy Glover is a proficient and dedicated administrative assistant at Matrix Home Care Services in New Mexico. With a strong background in organizational management and a passion for supporting the healthcare industry, Ms. Glover plays a pivotal role in ensuring the smooth and efficient operation of the administrative aspects of the organization.
Ms. Glover's attention to detail and excellent communication skills contribute to her effectiveness in managing day-to-day tasks and interactions. Her ability to multitask and prioritize responsibilities enables her to provide valuable support to both her colleagues and the patients under the care of Matrix Home Care Services of New Mexico.
With a warm and welcoming demeanor, Ms. Glover is often the first point of contact for patients, families, and visitors. Her friendly and helpful attitude creates a positive and comfortable environment, reflecting the commitment to compassionate care that Matrix Home Care Services of New Mexico is known for.
Ms. Glover's dedication to her role goes beyond routine administrative duties. She actively contributes to maintaining clear and efficient processes, ensuring that administrative operations run seamlessly. Her commitment to teamwork and her willingness to go the extra mile make her an invaluable asset to the team.
Through her role as an Administrative Assistant, Ms. Glover embodies the core values of Matrix Home Care Services of New Mexico: professionalism, empathy, and a strong commitment to enhancing the well-being of patients.
Rosie Miranda, LPN
SCHEDULING COORDINATOR
Rosie Miranda is a skilled and dependable Licensed Practical Nurse (LPN), currently serving as a dedicated scheduler for Matrix Home Care Services in New Mexico. With a passion for organizing and coordinating care, Ms. Miranda plays a pivotal role in ensuring that patients receive the support and assistance they need to thrive in the comfort of their own homes.
With a background in nursing and a keen understanding of patient needs, Ms. Miranda brings a unique perspective to her role as a scheduler. Her ability to effectively manage schedules and allocate resources has a direct impact on the quality of care provided by Matrix Home Care Services of New Mexico. Through her meticulous planning and thoughtful coordination, Rosie ensures that each patient receives timely and appropriate care, enhancing their overall well-being and quality of life.
Ms. Miranda's attention to detail, strong organizational skills, and compassionate nature make her an essential part of the team. She works diligently to match the right caregivers with patients, taking into consideration individual preferences and care requirements. Her dedication to maintaining clear communication and fostering positive relationships within the care team contributes to a seamless and efficient care experience for patients and their families.
In her role as a scheduler, Ms. Miranda goes above and beyond to accommodate the unique needs of each patient while also supporting her colleagues. Her commitment to excellence and her unwavering dedication to providing exceptional care make her a valuable asset to Matrix Home Care Services of New Mexico and the broader healthcare community in New Mexico. Ms. Miranda's contributions play a crucial role in ensuring that patients receive the compassionate and comprehensive care they deserve, ultimately making a positive impact on their lives and well-being.
Romana Zamora
INTAKE/ AUTHORIZATION COORDINATOR
Romana Zamora is a proficient and dedicated Intake Authorization Coordinator at Matrix Home Care Services in New Mexico. With a strong background in healthcare administration and a passion for facilitating the intake process, Ms. Zamora plays a crucial role in ensuring that patients receive the care they need in a timely and efficient manner.
Ms. Zamora's expertise lies in coordinating the authorization process for new patients, streamlining communication between healthcare providers, insurance companies, and patients. With a compassionate and empathetic approach, Ms. Zamora is often the first point of contact for patients and their families as they navigate the complexities of accessing in-home care services. Her ability to explain procedures, answer questions, and provide reassurance makes the intake process a smoother and more comforting experience.
Ms. Zamora's commitment to her role goes beyond administrative tasks. She actively collaborates with healthcare professionals to ensure that all necessary documentation is in place, facilitating a comprehensive and efficient care plan for each patient.
Through her role as Intake Authorization Coordinator, Ms. Zamora contributions play a vital role in establishing positive relationships with patients, their families, and healthcare partners, making a meaningful impact on the overall well-being of those receiving care in the New Mexico community.
Kimberly Mendoza
PATIENT CARE OPTION SERVICES LEAD
Kimberly Mendoza is an accomplished and dedicated Patient Care Option (PCO) Services Lead, known for her exceptional leadership and expertise in the field. With a profound understanding of project management and a commitment to delivering results, Ms. Mendoza plays a pivotal role in driving the success of projects under her care.
Ms. Mendoza's role as a PCO Lead highlights her ability to manage and coordinate complex projects with precision and efficiency. Her strategic thinking and attention to detail ensure that projects are executed in a timely manner, meeting or exceeding the expectations of stakeholders.
With a strong background in project management methodologies, Ms. Mendoza brings a wealth of knowledge to her role. Her proactive approach to problem-solving, coupled with her effective communication skills, enables her to navigate challenges and ensure that projects stay on track.
As a leader, Ms. Mendoza fosters a collaborative and empowering work environment. She values the contributions of her team and leverages their strengths to achieve project objectives. Her ability to inspire and motivate her team members makes her an exceptional asset in driving successful project outcomes.
Ms. Mendoza's commitment to continuous improvement and innovation is evident in her approach to project management. She embraces new tools and techniques to enhance efficiency and streamline processes, ultimately contributing to the overall success of the projects she oversees.
Through her role as PCO Lead, Ms. Mendoza exemplifies professionalism, leadership, and a dedication to excellence.